JIRA suite utilities disabled on my JIRA cloud instance

sachin reddy April 27, 2017

I would like to add post functions and conditions in jira without actually using the JIRA misc plugin(which costs extra money). I know that the JIRA suite utilities is an inbuilt add on in JIRA, but when I goto manage my add ons I see that the JIRA suite is disabled.Screen Shot 2017-04-27 at 4.56.54 PM.pngScreen Shot 2017-04-27 at 4.57.17 PM.png

2 answers

0 votes
Sam Hall
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 28, 2017

Hi Sachin - Take a look at this thread which explains why it is disabled and what you can to do get it enabled:

https://community.atlassian.com/t5/JIRA-Core-questions/Why-is-JIRA-Suite-Utilities-disabled-on-JIRA-Cloud/qaq-p/368253

TLDR: Atlassian will enable it on your Cloud instance if you raise a support ticket: https://support.atlassian.com/contact/

0 votes
Tim Patrick April 28, 2017

can you give us an example of what actions you want to take as you may be able to just use the automation.

Suggest an answer

Log in or Sign up to answer