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Cannot enable 2 step authentication

Shipra Kumari March 7, 2018

I have tried to enable 2 step authentication by inputting my password and click on button "Set up two-step verification", but it does not take me to next steps. Its simply refreshing the page.

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Shipra Kumari March 8, 2018

Turns out it was a browser issue. Not worked with safari. When i tried with chrome it enabled successfully.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 8, 2018

Thank you for confirming, Shipra!

Could you let us know what version of Safari you were using?

Regards,

Shannon

Shipra Kumari March 8, 2018

Hi Shannon,

 

I am using safari v 11.0.3.

 

Regards,

Shipra

thais
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 9, 2018

Hi, Shipra,

A ticket was opened on this issue, and we'll contact you soon. 

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