I have our private wiki sending notifications to our HipChat account using a personal token via api V2. It's working well. I guess I'm a little confused about when I should use an integration token as opposed to a personal token. The documentation says to look at integration token for long-lived integrations. Well as long as we have our wiki and continue to use HipChat I foresee using this integration. However, this is only for our private wiki and not for a MarketPlace deployment.
So should I switch to an integration token?
If the personal token setup is working well for you then you can continue with that approach. The only real issue is that the private wiki will be effectively impersonating the user to whom the token belongs. Anyone with access to the token can impersonate that user, which may not be desirable, especially if it were a real user.
An integration token is probably more suited to your situation as it gives a clear separation between users and external systems but it is probably a subtle distinction. Another advantage is that the integration token approach does not use up a licensed user which may be a factor if you are on HipChat Plus or HipChat Server.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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