It sounds like you might be having an issue similar to this question: https://answers.atlassian.com/questions/43884124
In order to help you, we'll probably need some more specific details. If you send an email to us at firstname.lastname@example.org the team can help get down to the bottom of your specific issue.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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