ssl config

SaEeD PouRi September 24, 2016
 

2 answers

1 vote
David Maye
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2016

Hi,

In addition to adding an intermediate certificate to the certificate chain, you may want to check to see if the correct root certificate is installed on your local truststore, especially if the CA that issued the primary certificate is an internal CA. 

The intermediate is important because it ties the root cert (stored on the client machine) to the primary cert (being served from HipChat Server) and establishes the chain of trust. 

If you still have issues with SSL installation, please reach out to HipChat support and we can help out: support.atlassian.com

Cheers,
-David
HipChat Server Support Engineer | Atlassian

 

SaEeD PouRi September 27, 2016

i don't know what s the intermediate ? where can I found ? can u help me ?

 

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2016

You'll need to create and install the right certificates.  I think you've already narrowed it down to the intermediates - start with those.

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