"something's gone wrong"

Upgraded to HipChat 4.0.1619 and I receive "something's gone wrong", followed by Try Again button.

After trying again, I see the HipChat screen, but there is a waiting/rotating circle in the main chat area and I can't see any of the chat content.

The list of other people is visible on the side bar though.

1 answer

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Steven Behnke Community Champion Jan 20, 2016

I'd definitely open at ticket with atlassian, https://support.atlassian.com.

You need to examine the logs, errors were probably thrown during startup.

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