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"Help & Support" button in HipChat App redirects to offline page?

So I tried using the "Help & Support" button from the top menu "?" in the HipChat App, which redirects me to "" but this site seems to be unavailable?

I would like to provide my current version number of HipChat but I can't find it anywhere in the app itself.


1 answer

1 vote

Hi Sandro, 

Our team is already working to fix the "Help & Support" option within the HipChat app. A bug was raised recently:

I highly suggest you Vote and Watch the bug report so that you'll receive an update when the bug is fixed or if we have any update on the bug.

Regarding the HipChat version, you can follow the steps below to check which version you've installed:

  • For Mac: Open the app, click on HipChat at the top and then About HipChat
  • For Windows: Right-click on the HipChat icon in the taskbar and then click on About HipChat

Thank you!

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