After installing hipchat, the configuration UI is non-responsive. In the ~/logs/database.log file, redis is in a continuous loop with a message it cannot write a .rdb file. It appears the /mnt path is specified for RDB but it is not writable.
Does HipChat need access to an external URL? Is it possible to configure a proxy for this access?
HipChat Server needs Internet access to pull updates, query marketplace.atlassian.com for addons and also to send mobile notifications.
A proxy can be configured for update access, per https://confluence.atlassian.com/display/HC/Upgrading+HipChat+Server .
Please email email@example.com for assistance diagnosing your installation.
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