problem with Hipchat 1.1.5 installation

After installing hipchat, the configuration UI is non-responsive.  In the ~/logs/database.log file, redis is in a continuous loop with a message it cannot write a .rdb file.  It appears the /mnt path is specified for RDB but it is not writable.  

Does HipChat need access to an external URL?  Is it possible to configure a proxy for this access? 

1 answer

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Hi Jed,

HipChat Server needs Internet access to pull updates, query for addons and also to send mobile notifications.

A proxy can be configured for update access, per .

Please email for assistance diagnosing your installation.


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