permanent loader at room member list in Windows client

Since a couple of days I (and others in my company) experience a loader icon at the member list in every room. But why? All members are shown, but it seems that something is still loaded. Have you experienced similar behaviour? And can someone provide a solution?

This happens just in Windows client and not in the Web app.

2 answers

0 votes

Hi Julia. Looks like you've encountered a known issue that can happen when there is network instability around the time the client is connecting. Sorry about that! We have a fix for this issue coming in the 4.29.x build that should be available in the next few weeks or so. If you need further help with this issue, please reach out to the support team at https://support.atlassian.com/help//hipchat/support/

Thanks for the quick answer. It would be really great if this could be fixed asap. It is annoying to have a loader all the time in every chat.

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