The desktop app shouldn't clear preferences unless you perform a full uninstall. If you're seeing an issue here, please let our support folks know by dropping us an email at firstname.lastname@example.org. They should be able help diagnose whatever might be going wrong or file an issue if they determine there's some kind of bug going on.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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