The desktop app shouldn't clear preferences unless you perform a full uninstall. If you're seeing an issue here, please let our support folks know by dropping us an email at email@example.com. They should be able help diagnose whatever might be going wrong or file an issue if they determine there's some kind of bug going on.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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