The desktop app shouldn't clear preferences unless you perform a full uninstall. If you're seeing an issue here, please let our support folks know by dropping us an email at email@example.com. They should be able help diagnose whatever might be going wrong or file an issue if they determine there's some kind of bug going on.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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