The desktop app shouldn't clear preferences unless you perform a full uninstall. If you're seeing an issue here, please let our support folks know by dropping us an email at firstname.lastname@example.org. They should be able help diagnose whatever might be going wrong or file an issue if they determine there's some kind of bug going on.
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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