Was using HipChat with a former employee and just started recently using with a new company. I created a new handle and joined a new team, however, cannot create new message threads and no one can find me on HipChat
To make sure I understand correctly are you saying that you can not join rooms or send 1-1/Direct messages? As for your teammates, they are not able to find you in the 'directory' to send you a message? Is that correct?
That is quite unusual behavior if that's the case, may I know what Operating System and version of HipChat you're on? Have you tried it via the web client?
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs