Check your /var/log/hipchat/coral.log on the HipChat Server for any clues as to why. If you're still stumped, feel free to file a support ticket at getsupport.atlassian.com and we should be able to help out.
HipChat Server/Data Center Support Engineer | Atlassian
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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