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iPhone notifications

We have 4 phones 2 Android + 2 iOS with 4 HipChat cloud accounts.

In Android the APP notify all activity.
But in iOS only notify if the message mention you, but not the room messages.

I checked "Setting per-room notifications"
https://confluence.atlassian.com/hipchat/get-and-set-notifications-744328124.html

Is ok and looks an APP issue.

Some help with that?

Thank you,

1 answer

0 votes
AnnWorley Atlassian Team May 31, 2017

You are right, there is a difference between the way it works on Android versus IOS:

HipChat iOS: Notify user for every message sent to room

For now, I can only ask you to vote for the improvement request. :)

Thanks for reply Ann.

I tried to vote, but the landing page said:
The issue you're trying to view can't be displayed.
It may have been deleted or you don't have permission to view it right now.

AnnWorley Atlassian Team Jun 01, 2017

I am so sorry I linked an internal bug on a public forum, and wasted your time. The HipChat folks pointed me to to this one instead:

New message notification on IOS

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