iPhone notifications

We have 4 phones 2 Android + 2 iOS with 4 HipChat cloud accounts.

In Android the APP notify all activity.
But in iOS only notify if the message mention you, but not the room messages.

I checked "Setting per-room notifications"

Is ok and looks an APP issue.

Some help with that?

Thank you,

1 answer

0 vote
Ann Worley Atlassian Team May 31, 2017

You are right, there is a difference between the way it works on Android versus IOS:

HipChat iOS: Notify user for every message sent to room

For now, I can only ask you to vote for the improvement request. :)

Thanks for reply Ann.

I tried to vote, but the landing page said:
The issue you're trying to view can't be displayed.
It may have been deleted or you don't have permission to view it right now.

Ann Worley Atlassian Team Jun 01, 2017

I am so sorry I linked an internal bug on a public forum, and wasted your time. The HipChat folks pointed me to to this one instead:

New message notification on IOS

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