Hi, Dan.
By default, you can refer to the documentation that we have here:
May I know what are you seeing on your end when you tried to create a room / sign up for an account specifically?
Nevertheless, I would like to highlight the fact that we are sunsetting HipChat Cloud / Server / Data Center and Stride according to the Atlassian + Slack Announcement here.
Perhaps you might be interested to check on Slack to see if you might be interested to move towards that direction? Let me know your thoughts on this.
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