I am using the HipChat desktop app with Windows 7 on a paid account. I set my status to 'Away' when I go to lunch. When I return from lunch, my status has changed to 'Available'. I need it to stay where I set it until I change it.
I cannot find any way to set it so that it stays until I change it to available. This is a serious problem for many users.
Also, when I log into HipChat.com with a web browser to try to find answers, EVERY TIME I check the box to keep me logged in and EVERY TIME I return to Hipchat.com, I have to log in again. This is the ONLY program that this happens with, so I know it's not something with my computer.
It is also ridiculous to me that you have to have one log in for the HipChat desktop app, a different log in for Jira, and still another login in order to ask a question/get support.
I am on my company's advisory board and am actively campaigning to get them to switch to a different chat system. The above are the main reasons.
Hello Terry. It sounds like you might be running into a known issue that we're tracking in the following bug report: HCPUB-9. Can you please take a look to see if that matches the problem you're running into? If so, please be sure to vote for, comment on, and/or watch that bug to be kept up to date on its progress.
Ok Einstein - how exactly do you do that? I don't have time to search such a 'user-unfriendly' site for help. I clicked Help and got 'About Confluence'. I clicked ask a question and entered my comment. So, here's a question: HOW DO I GET HIPCHAT TO SAVE MY AWAY STATUS UNTIL I SET IT BACK TO AVAILABLE???
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