how to get a clean installation of hipchat


I would like to get a clean slate with hipchat datacenter. basically run the wizard all over again.

I have deleted and recreated the database.
I have purged redis
I have removed all files in the nfs share.

Still when I access hipchat I get the login page.
What else do I have to reset?

1 answer

1 accepted

0 votes
Accepted answer

Hi Torbjörn, 

The missing piece here is to remove the setup wizard hidden flag: 

rm /opt/atlassian/.license/.wizard

For more details, checkout How to re-enable the setup wizard in Hipchat Data Center.

If this helps, please mark this comment as an answer :)  


Hi Arbi, I created this one before the support case :) thanks for your help

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

28,267 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you