Is HipChat supposed to support video chat on iOS? In the HipChat client, it looks like I should be able to join a video chat, but it just drops me in a web browser with a bar that says "Your browser does not support WebRTC".
As part of our recent update to provide a more stable video experience as well as add new features like group video chat, we have temporarily disabled video on our mobile apps. You can view more details at https://confluence.atlassian.com/hipchatkb/changes-to-hipchat-video-on-mobile-devices-829071858.html
The latest version of the iOS app should properly remove the video icon from the in-app UI. If that's not the case, please let us know at email@example.com. We'll make sure the next update behaves properly.
It's true – I don't see a video icon. I do still see team-member video chat links whey they're posted, but I can avoid those.
Actually the reason I got here is that I can't get the HipChat native mac client to do video chat at all. From cross checking with other teammates I think this is because I'm running macOS Sierra perhaps. But I found that I can run using the webapp on Google Chrome. Hopefully that fix will come soon, too.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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