I need help understanding how to create a valid SSL certificate for HipChat so I can integrate it with JIRA and Bitbucket (Formally stash). I think the SSL is holding me back and I just dont understand what I am doing wrong. Without a valid SSL certificate, I can't integrate HipChat into any of my other Atlassian softwares. I would love if someone could give a reference document or a step by step on how to do this.
I have already followed this REFERENCE DOC and followed the steps. The only step I am fuzzy on is
Send your CSR to a certificate authority (CA), who creates the SSL certificate for you. (You can search online for a CA.)
Regardless, I would really like some additional help on how to do this. I've created everything else and when I upload the certificate in the format defined in the above doc, the server is still untrusted by the web browser.
Certificate authorities are the entities that digitally sign and create SSL primary certificates for you to use. This wikipedia article explains their role more in-depth and has a list of the top companies that issue these certs.
For HipChat Server, you generate a CSR (certificate signing request) with your private key and company/domain info which then you give to a CA. Once the CA has validated the info you've sent them, they generate a 'primary' certificate (digitally signed with their brand) and send it over to you to install in HipChat Server. Any app that has this brand name root certificate stored in the app's 'trust store' can read your installed SSL cert and verify that it is legit so a secure channel to communicate can be setup. This is a VERY simplified version of how this works, by the way.
I would urge you to reach out to one of the CA's and see if they can assist in generating the CSR (as it's not specific to HipChat) or if you have any further questions on the process to get that info to them.
I hope this helps!
HipChat Server Support Engineer | Atlassian
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs