hipchat jira issue mention

I used to be able to mention a JIRA issue in my main HipChat room and the ticket summary appeared. It stopped working. Any ideas on what happened or how to fix this? I would also like to know if there to have the JIRA issues mentioned in private chats?

1 answer

1 accepted

1 vote
Accepted answer

Hi Raoul,

Looks like you've been affected by a bug we found on the latest Cloud release - detailed information at https://jira.atlassian.com/browse/JRA-44865

The fix should be deployed on Cloud instances next Monday, but you can file a ticket in support.atlassian.com if you want us to update the plugin on your instance.


Thanks for the update. I can wait until Monday. I thought I broke something and was spinning my wheels trying to find where it could be broken.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

499 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you