I'm trying to integrate my test HipChat instance with my test confluence instance and I'm getting an error. I've taken care of the SSL certificate so I know that cannot be the problem. Also the error is very broad and doesn't give much detail into the problem. Is there a way to turn on a debug or verbose mode so I can see what needs to be fixed for my confluence and HipChat integration?
You should receive an error in the atlassian-confluence.log file, the Confluence Application Log. That error should give you additional information as to why the connection is not working.
I'd probably question the SSL certificate – It seems to me that something somewhere is unable to talk over SSL.
This can happen if –
In the log you should have SSL errors, pathbuilding errors, or timeouts – Something should indicate what the actual problem is.
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