hipchat has stopped working

One of our users gets this error.  Can't find reference to cause.  Any clue as to probably source of error?

Sorry.  I'm only relaying an error on behalf of one of our users.  Have tried uninstalling and re-installing with same result.  Here is a screen snapshot of the error.

image2016-9-27 16:21:57.png


1 answer

1 accepted

Accepted Answer
0 votes

I'm afraid "stopped working" doesn't tell us anything about the error.  Could you explain?

I supplied more info in original problem statement.

Ok, that's a pretty generic crash message from Windows.  I'd start with the details drop-down at the bottom of the message, but that's likely to be technical.  If it's of no help, I'd go to Atlassian support (and give them all the technical stuff) - https://support.atlassian.com

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

486 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you