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hipchat forgets rooms

Anyone have the problem where you load Hipchat and it has forgotten every room you had open? this is the second time it has happened in the last month or so. we're on the cloud version. thanks!

1 answer

1 vote
jnolen Atlassian Team Aug 26, 2015

This is a known bug we are trying to nail down.

In our experience, quitting and restarting HipChat immediately will restore the rooms.

If you can turn on detailed logging and send us the logs if it happens to you again, it would help us track down the problem.

Thanks!

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