My company uses JIRA for our bug tracking and we're thinking of moving towards JIRA Service Desk as well for our support department. I was wondering if you have any information on anyone on google apps and completely tied to gChat but moving to HipChat? Can you tell me how, why, etc? Just trying to understand the proper position and role of each of these products in a company.....thanks!
I am from HipChat team (not a customer). Here are some of the reason you might want to try HipChat in your situation:
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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