When I put my computer to sleep, when it wakes up, HipChat can't connect unless I quit and restart. Could you fix that? Thanks!

4 answers

1 accepted

Hi Tom Bellinson
most likely it is a problem in your operating system
what operating system do you have?
other programs worked without any problems?

Windows 7 Pro.

Also, no other applications are having a problem with reconnecting (including JIRA and Confluence) after sleep.

I have the same issue. It appears to have changed in the last couple of updates of the Windows client. Prior to that, I could dock/un-dock, change wired/wireless connections sans issues.

I don't logout, I right click on the tray icon and pick "quit". Starting it back up resolves the issue, so there is a workaround. Unfortunately, I usually don't realize that it is not connecting until I get a "sent you a message but you're offline" email.


I am running Win 7 Pro sp. 1

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