When I put my computer to sleep, when it wakes up, HipChat can't connect unless I quit and restart. Could you fix that? Thanks!

4 answers

1 accepted

Hi Tom Bellinson
most likely it is a problem in your operating system
what operating system do you have?
other programs worked without any problems?

Windows 7 Pro.

Also, no other applications are having a problem with reconnecting (including JIRA and Confluence) after sleep.

I have the same issue. It appears to have changed in the last couple of updates of the Windows client. Prior to that, I could dock/un-dock, change wired/wireless connections sans issues.

I don't logout, I right click on the tray icon and pick "quit". Starting it back up resolves the issue, so there is a workaround. Unfortunately, I usually don't realize that it is not connecting until I get a "sent you a message but you're offline" email.

 

I am running Win 7 Pro sp. 1

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...

454 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you