It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

connecting...

When I put my computer to sleep, when it wakes up, HipChat can't connect unless I quit and restart. Could you fix that? Thanks!

4 answers

1 accepted

1 vote
Answer accepted

Hi Tom Bellinson
most likely it is a problem in your operating system
what operating system do you have?
other programs worked without any problems?

Windows 7 Pro.

Also, no other applications are having a problem with reconnecting (including JIRA and Confluence) after sleep.

I have the same issue. It appears to have changed in the last couple of updates of the Windows client. Prior to that, I could dock/un-dock, change wired/wireless connections sans issues.

I don't logout, I right click on the tray icon and pick "quit". Starting it back up resolves the issue, so there is a workaround. Unfortunately, I usually don't realize that it is not connecting until I get a "sent you a message but you're offline" email.

 

I am running Win 7 Pro sp. 1

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

33,417 views 7 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you