When I put my computer to sleep, when it wakes up, HipChat can't connect unless I quit and restart. Could you fix that? Thanks!

4 answers

1 accepted

1 vote
Accepted answer

Hi Tom Bellinson
most likely it is a problem in your operating system
what operating system do you have?
other programs worked without any problems?

Windows 7 Pro.

Also, no other applications are having a problem with reconnecting (including JIRA and Confluence) after sleep.

I have the same issue. It appears to have changed in the last couple of updates of the Windows client. Prior to that, I could dock/un-dock, change wired/wireless connections sans issues.

I don't logout, I right click on the tray icon and pick "quit". Starting it back up resolves the issue, so there is a workaround. Unfortunately, I usually don't realize that it is not connecting until I get a "sent you a message but you're offline" email.

 

I am running Win 7 Pro sp. 1

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

32,382 views 7 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you