To chat with more than one other person, a room is required. If you'd like to limit the conversation to just a certain set of people, I'd suggest making the room private and inviting only the people who should have access.
For our team of 40+ there number of rooms required to cover the combinations of people we may want on any given chat. Many (most?) of our chats don't fit nicely into the one person or room options. Rooms work great for projects or teams but not for adhoc, multiple person conversations.
This is the single biggest issue my team has with HipChat and based on their will likely cause me to look elsewhere. Are there any plans to include in upcoming releases?
Ad-hoc conversations is definitely something on our roadmap, but is currently in the earlier design stages, so we don't have a specific date for when it might reach a full release. In the meanwhile, we welcome suggestions at https://help.hipchat.com. You can follow and vote on this one as well, which sounds like what you're looking for: https://jira.atlassian.com/browse/HCPUB-431
I would love to be able to create groups of people locally in my client (without creating a room). It would help greatly organising my contacts. Just a local tag on a user that says which "local groups" they belong to.
I would love that to tie in to the creation of an ad-hoc collaboration chat as described above.
I strongly agree with the suggestions by Sean and Marcos. In my organisation the lack of support for the creation of an ad-hoc conversation between two or more people is a very limiting.
We are trying to reduce or dependency on email for ad-hoc comms. We use HipChat rooms extensively for ad-comms with predefined teams.
A lack of this capability is a key reason why we are considering a move to Skype for Business and Microsoft Teams as a replacement to HipChat.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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