change room name

[Julia Grogan]

This question is in reference to Atlassian Documentation: HipChat Help

I am the HipChat admin for my organization. I need to change the name of a room and I cannot find documentation on how to do this and there is no intuitive way either. Can you please tell me how?

Thank you!

Julia

[Julia Grogan]

Apparently this is not possible through the web interface. Just the local client. Documentation of this somewhere may be helpful to other admins. 

[105349]

Hey Julia!

Check out the documentation link below, specifically under the Managing Room heading:

HipChat - Managing Rooms

Thanks!

[Julia Grogan]

That page does not say how to change the name. Try to follow it. If you log in to HipChat in your browser and head to Group Admin > Rooms and then look for a "rename" option on the list of rooms, there is none. If you open the summary of the room itself, there is still no option for changing the name. 

The only place I found it was to use the client, click New Chat to enter the room and then use the "..." to get the menu that includes rename. 

[105349]

Yeah, it's definitely not intuitive, which is a bit annoying.

Historically, I've always gone to Group Admin -> Rooms -> Open in Web App, and changed the room names from there, (under the '...' menu, as you found).  I agree that having a rename option directly on the room admin page would save some confusion.