change a hipchat user password as an admin?

I'm a Hipchat admin and want to change a users password. How can we do this?

Awaiting reply.

1 answer

0 vote
Edwin Ho Atlassian Team Jun 20, 2016

Hey Ankit, the only way to change user's password is via this API method.

Hi Edwin,

Thanks for your reply. 

Though I am able to change a user's pwd through API method, but when the user verifies his/her account it becomes an 'Atlassian account' and then if I try to update the user's password, I get below error message : 

'HipChat Admin can not update Atlassian account user's password'

Please suggest any alternatives for this issue.

Awaiting reply.

Thanks,

Ankit.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

Background While our Hipchat server environment was reliable and performing well, as a significant and growing part of our business, the need to leverage the benefits of Hipchat Data Center&nbs...

460 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you