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Windows Client does not reconnect after sleep

Hi,

After waking from sleep, the latest Windows Client (on W8.1 and W10) just won't connect.

the icon in the taskbar looks normal but I need to quit and reopen the client in order to connect properly.

Any solution or recommendation about this behavior?

cheers

Norberto

1 answer

0 votes
crivers Atlassian Team Oct 13, 2016

@Norberto Soares - It sounds like you might be experiencing this issue: https://jira.atlassian.com/browse/HCPUB-934

We're always trying to improve reconnection behaviors in the clients, so if you have any additional details to add, please mention them on that issue (or submit a ticket to support@hipchat.com if you need to provide details specific to your data). Also, if you watch the ticket, you can receive updates when we make any progress.

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