Why will the HipChat mobile app not accept my account password?

I can log onto the web application just fine with the password that I set, but trying to access my account on the mobile app proves problematic.

Why is my HipChat password not being accepted on the mobile applications?

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Hi Brian,

 

I would need you to raise a support ticket on this issue so that we can troubleshoot it further, please raise your ticket at:

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