Why is JIRA add integration button greyed out in Hipchat

I am using HipChat online free version and would like to integrate it with our JIRA Software server (7.0.0). We have the integration plugin installed and when I go to admin -> Applications, choose HipChat and then click the "Connect to HipChat button" It has me login to hipchat, I select the room and then I get to the screen below and can't continue. Any ideas why the button is greyed out?

Screen Shot 2015-11-20 at 10.00.13 AM.png 

2 answers

1 accepted

Hi Chris! Seems like a bug, it's a global integration so technically you shouldn't be able to select a specific room (you're able to select the rooms you need from JIRA after the integration is setup). What happens if you try installing as "global (all rooms)"?

Cheers, Jeison

Thanks Jeison, it worked great!

2 votes

@Chris Witten you cannot select a room for JIRA addon cause it is global. Just select "All rooms" and the installation will work.

It's a bug in the new marketplace that is going to be fixed in the following weeks.


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