It sounds like we might need a few more details to help diagnose what might be wrong with your integration setup. I would suggest contacting the team at https://support.atlassian.com/servicedesk/customer/portal/32 and providing any screenshots details you can about what you're trying and what you're expecting. Hopefully they can help you get the the bottom of your issue quickly!
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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