It sounds like we might need a few more details to help diagnose what might be wrong with your integration setup. I would suggest contacting the team at https://support.atlassian.com/servicedesk/customer/portal/32 and providing any screenshots details you can about what you're trying and what you're expecting. Hopefully they can help you get the the bottom of your issue quickly!
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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