Why does the Hipchat iOS app not show which room/person has waiting messages

Robert Graebert March 30, 2016

If I miss the push notification and only see the badge on the App icon with the missing message count, I cannot tell which room / person the messages are coming from. The desktop apps show me the rooms and persons with missed messages.

3 answers

0 votes
Ben Mehling August 9, 2017

We have a self hosted server and my iOS users are reporting this same issue. Why is this issue open for a year? Arguably this is a core feature of any communication tool.

0 votes
Martin van Dijken July 11, 2016

This problem makes HipChat completely unworkable for me. I have many colleagues chatting to me. After looking at the iOS app, I can't tell who chatted what anymore. 

The whole point of this app should be to be informed of people wanting to ask you things right?!? Deleting HipChat for this. 

0 votes
Oleg Kachalin April 6, 2016

I have the same issue.

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