Why does the Hipchat iOS app not show which room/person has waiting messages

If I miss the push notification and only see the badge on the App icon with the missing message count, I cannot tell which room / person the messages are coming from. The desktop apps show me the rooms and persons with missed messages.

3 answers

I have the same issue.

This problem makes HipChat completely unworkable for me. I have many colleagues chatting to me. After looking at the iOS app, I can't tell who chatted what anymore. 

The whole point of this app should be to be informed of people wanting to ask you things right?!? Deleting HipChat for this. 

We have a self hosted server and my iOS users are reporting this same issue. Why is this issue open for a year? Arguably this is a core feature of any communication tool.

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Maarten Cautreels
Published Oct 07, 2017 in Hipchat

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