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Why does hipchat datacenter setup wizard give me "Invalid NFS path."

I am able to mount the nfs path after logging into the virtual machine and assuming root with `sudo dont-blame-hipchat`.

The mounted nfs allows writing files and removing them.

hipchatservermountcens.png

But the setup wizard won't accept the path `/file_store/shared`.

hipchat_screencens.png

IP addresses have been erased for sake of security.

I retrieved the hipchat data center ova from here:
https://s3.amazonaws.com/hipchat-server-stable/dc/HipChat.ova

I think I found a manual setup for this, I will try that.

https://confluence.atlassian.com/hipchatdc3/configure-hipchat-data-center-nodes-909770912.html

 

4 answers

0 votes
Bruno Atlassian Team Nov 16, 2017

Hi, Andrew!

Were you able to fix the problem by following the manual deployment guide?

Yes it did get me past the Invalid NFS path issue.

But it didn't help answer why I had the issue.

Arbi Dridi Atlassian Team Nov 20, 2017

Hi Andrew, 

The setup wizard should only complain about the NFS path if it contains other characters than '-', '_' and alpha-numerical characters. 

Do you know if you have a space at the end of your path? 

Were you able to have the config successful using the same NFS path in configuration.json? 

As a note, /file_store/shared is the mount point on Hipchat Data Center. The folder in your NFS share can be named differently. 

Thanks. 

Hey Arbi,

So I'm getting the same issue as Andrew and I have the same question he posed, is there a fix other than manually setting up the deployment?

The path I'm using is:  /hipchat-files

No spaces in the name and exported correctly. 

I can confirm this problem. Path is "/hipchat-files" and its complaining.

When logging in to Hipchat node and manually mounting the NFS share, it works without any problems.

Arbi, your answer "The setup wizard should only complain about the NFS path if it contains other characters than '-', '_' and alpha-numerical characters. " is strange as is does not include "/".

The dialogue doesn't like the "-" character in the path. Create a NFS share without the dash and you are fine.

Tried this today on the latest version of template and I can confirm that it doesn't like underscore '_' either.  Just using /hipchatshare  got it past that sticking point.  

This is crazy :'(

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