Why does config of hipchat keeps reverting to atlassian.hipchat.com

signed up got hipchat, added the plugin, generated the token in hipchat (for our ondemand instance) and entered into /plugins/servlet/ac/jira-hipchat-discussions-connect/configuration

it said it had saved ok.

Went to an issue and didn't have the permission to start a discussion, came back to the config screen and saw that it had reverted to atlassian.hipchat.com. Any suggestions?

All we want to do is, from a JIRA ticket, start a discussion & mention a JIRA id in a hipchat message - I'm sure I was able to do this at a previous company sad

1 answer

1 accepted

Accepted Answer
0 votes

This seems to be a bug with the add on. As per this page https://marketplace.atlassian.com/plugins/jira-hipchat-discussions-connect > Reviews, some users were having trouble to have it working properly too. The developer mentioned that he'll be looking into it but no ETA yet since it's done during spare time. Fyi, it isn't a supported add on.

That's sorta where I'd got to. Jira integration is not really at a useful stage yet, I guess you get what you pay for. Now to uninstall Hipchat, it's not useful for us. We'll look around for other tools.

There is another useful JIRA integration with HipChat. This integration - https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.hipchat-for-jira-plugin allow you to get JIRA notifications directly into HipChat.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

499 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you