Why does HipChat not close when I click the X in the upper right corner in Windows?

Why does HipChat not close when I click the X in the upper right corner in Windows? I have to use task manager to kill it.

1 answer

1 accepted

1 vote

This is a common usability approach for applications that are considered to be 'always on', i.e. also running in the background so that a user doesn't miss any notifications for example. Such apps usually feature a dedicated task bar icon with a resp. 'Quit' menu, and so does HipChat:

image2016-5-5 15:55:36.png

 

Accordingly, you should be able to cleanly exit HipChat by pressing the Start button, eventually expanding the notification area (many icons are 'hidden' by default these days), hovering over the HipChat icon and selecting the 'Quit HipChat' menu.

Thank you for the answer. I disagree with the usability approach. Whether I miss notifications is my decision. Ofttimes, HC is a distraction. Important communications can also be conveyed by other means. The meaning of Close (X) should be consistent. Appreciate you taking the time to provide a comprehensive answer.

@Kevin Shanholtzer - I actually agree with you (am just describing the state of affairs): This could and should be handled differently, e.g. by offering the likewise common option to 'Minimize to taskbar icon' instead (IIRC this would at least be consistent with earlier Microsoft design guidelines on how to handle the 'Minimize' button for background apps, don't know about Windows 10 though). 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

Background While our Hipchat server environment was reliable and performing well, as a significant and growing part of our business, the need to leverage the benefits of Hipchat Data Center&nbs...

458 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you