Why does HipChat Video on HipChat Server need to communicate with Cloud-Service?

Hi. In our Enterprise we want to use HipChat behind our Firewall. But sadly HipChat Video needs to communicate with a Service in the Internet. Why? What does this Service is for and why can't that one behind our Firewall as well?

Sadly this is violating some corporate compliance rules as well as we might run in Network bandwidth Issues if many of your >2000 Peoples would use Video Chat...


1 answer

This widget could not be displayed.
Ahmad Danial Atlassian Team Sep 11, 2017

Hi there, Felix.

This topic is currently under discussion in the official suggestion tracker here:

We are yet to receive an official update from the dev team as of now but please add yourself as watchers to those suggestions for an update.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

243 views 1 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you