Why does HipChat Video on HipChat Server need to communicate with Cloud-Service?

[Felix Herzog]

Hi. In our Enterprise we want to use HipChat behind our Firewall. But sadly HipChat Video needs to communicate with a Service in the Internet. Why? What does this Service is for and why can't that one behind our Firewall as well?

Sadly this is violating some corporate compliance rules as well as we might run in Network bandwidth Issues if many of your >2000 Peoples would use Video Chat...

[AhmadDanial]

Hi there, Felix.

This topic is currently under discussion in the official suggestion tracker here:

• Relay video through HipChat Server instead of a cloud service
• Please implement a completely Behind the Firewall (BTF) HipChat Video solution

We are yet to receive an official update from the dev team as of now but please add yourself as watchers to those suggestions for an update.