Why does HipChat Server say Invalid Password after configuration?

I just deployed the HipChat from the OVA, and after I run through the configuration, it says invalid password. Even if I reset password it still tells me I have the wrong password.

1 answer

This widget could not be displayed.
Edwin Ho Atlassian Team Jul 19, 2016

Hey Steven, you can apply this workaround in the KB below first if it helps:

Else, please raise a support request to our HipChat Server support engineer at server-support@hipchat.com for further assistance. smile

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

246 views 1 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you