Why do some URL's not format with a hyperlink?

Some url's I paste into HipChat do not format with a hyperlink even though they are valid. How do I force them to format as a hyperlink?

4 answers

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Steven Behnke Community Champion Jun 07, 2016

Can you post an example?

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anything with a modern extension is likely to fail. In our world (our entire JIRA installation) domain(dot)digital (i.e. jira.domain.digital) urls do not hyperlink in one-on-one conversations (even issue links) but DO hyperlink in Rooms.  go figure...

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They are converted to links in the Links section of the sidebar. Wish the chat window did the same.

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Hi @Joseph Lighthall, including the protocol will make HipChat's web and desktop clients format the text as a link. For example instead of new.top.level.domain use http://new.top.level.domain.

If that doesn't work, please post an example of the URL that's failing so we can troubleshoot. Thanks!

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