Why do some URL's not format with a hyperlink?

Some url's I paste into HipChat do not format with a hyperlink even though they are valid. How do I force them to format as a hyperlink?

4 answers

0 votes
Steven Behnke Community Champion Jun 07, 2016

Can you post an example?

anything with a modern extension is likely to fail. In our world (our entire JIRA installation) domain(dot)digital (i.e. jira.domain.digital) urls do not hyperlink in one-on-one conversations (even issue links) but DO hyperlink in Rooms.  go figure...

They are converted to links in the Links section of the sidebar. Wish the chat window did the same.

0 votes

Hi @Joseph Lighthall, including the protocol will make HipChat's web and desktop clients format the text as a link. For example instead of new.top.level.domain use http://new.top.level.domain.

If that doesn't work, please post an example of the URL that's failing so we can troubleshoot. Thanks!

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