Why archived deedicated room isn't available from Issue link ?


When I archive dedicated for a particular JIRA Issue room, issue screen shows link to the archived room, but trying to follow it I get an error (room does not exist). A little bit confusing. Don't you think the link should lead to e.g. search screen or room properties screen ?


2 answers

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Hmm - this is definitely an unfortunate UX. Sending the link to the room properties page on the web kind of breaks the flow we're trying to go for with that link but there may be some ways to improve the client to better handle archived room requests. We'll keep this in mind as we work on updates to the integration and the clients that are going on now. Thanks for pointing it out!

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Could you, please, give a link to the issue addressing this suggestion? I'd like to be notified on changes.


I didn't see any other users who mentioned the issue in the past so I created a new one at HCPUB-2795 - feel free to watch it there and we'll try to remember to update it when the issue gets addressed.

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