Can you provide a bit more detail on your issue? Are you able to log in to HipChat? Are you using the WebApp or a HipChat Client? What do you see when you're trying to join a room, can you provide a screenshot?
Hey Deepty, thanks for sharing that screen shot.
My take-a-ways from that are that you're currently attempting to connect to a HipChat Server instance hosted by your company? If that's the case, this makes things a bit more complex and the best next step may be to open a support ticket.
Additionally I can see that there's an error with the SSL certificate.
I've looped in a colleague of mine on this question and he'll be responding shortly. Thanks again for the screen shot!
From the screenshot you provided, you seem to be encountering a known issue with HipChat Server that can be caused by a few different things. We have the following knowledge base article to help identify and resolve the problem:
Can you try working through the causes/resolutions in that article to resolve the problem?
If not, please respond here and we'll open a support ticket for you to look for other causes. We'll need administrative access to the HipChat Server in order to do so.
Shayne Covey | Atlassian Support
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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