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Why 1-1 chat conversations can't be exported?

Pragatheswari Pal Nov 03, 2017

Can you suggest a way to export 1-1 conversation?

1 answer

0 votes
Bruno Raymundo Atlassian Team Nov 03, 2017

Hi!

Are you referring to Hipchat Cloud or Server?

In Hipchat Server, you can choose to export 1-1 conversations as well.

Additionally, you can also use the REST API to retrieve this information:

Pragatheswari Pal Nov 14, 2017

We are using Hipchat cloud.

Is it possible to export 1-1 conversation on Hipchat cloud?

Also, can you tell me how to export messages from a chat room?

 

Thanks,

P

Bruno Raymundo Atlassian Team Nov 16, 2017

Hi, P!

For 1-1 chat history exports from Hipchat Cloud, please contact our support team. They will be able to assist you!

https://support.atlassian.com/contact

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