Why 1-1 chat conversations can't be exported?

[Pragatheswari Pal]

Can you suggest a way to export 1-1 conversation?

[Bruno Raymundo]

Hi!

Are you referring to Hipchat Cloud or Server?

In Hipchat Server, you can choose to export 1-1 conversations as well.

Additionally, you can also use the REST API to retrieve this information:

• https://www.hipchat.com/docs/apiv2
• https://www.hipchat.com/docs/apiv2/method/view_privatechat_history

[Pragatheswari Pal]

We are using Hipchat cloud.

Is it possible to export 1-1 conversation on Hipchat cloud?

Also, can you tell me how to export messages from a chat room?

Thanks,

P

[Bruno Raymundo]

Hi, P!

For 1-1 chat history exports from Hipchat Cloud, please contact our support team. They will be able to assist you!

https://support.atlassian.com/contact