Which URL/IPs Hipchat Client try to connect on Port 10000

Hi community,

since January 2017 Hipchat had its new Video Engine. Thats work on Port 10000. We need to limit these port on our Firewall for the related IPs or URLs.

On the Hipcht Server we don't found any information about it.


Maybe someone has an solution here :)?


Best regards

1 answer

0 vote
Ahmad Danial Atlassian Team Jul 25, 2017

Hi there. As mentioned in the Video Network Requirements, the following requirements apply to HipChat Video:

  • TCP port 443 open for connections from HipChat clients and HipChat Server.
  • UDP port 10000 open for HipChat clients.
  • All video chat is routed through hipchat.me, our Cloud video solution

In this case, can I check if you are able to use the URL to apply as a a firewall rule on your network? Thanks.

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