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Where to find the HipChat Plus invoice?

Where can I find the invoice to my HipChat Plus account? At the receipt I've got an Invoice ID, but nothing more. Has anyone an idea?

1 answer

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Unfortunately HipChat does not yet provide actual/formal invoices (IMHO somewhat unprofessional from Atlassian, given they provide correct invoices for most other products) - here's what we do to retrieve the pseudo invoice that's available:

  • Log into HipChat as an account/group administrator
  • Click the 'Group admin' menu
  • Click the 'Billing' tab
  • Scroll down to the 'Billing history' section
  • Click the 'View receipt' link of the transaction in question
  • Print/Save the displayed pseudo invoice as a PDF (including the month and the 'Invoice ID' in the name)


Oh dear! I already assumed that this might be the case but I couldn't believe it. As you said: really very unprofessional.

But thanks for the confirmation.

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