Where can i find my hipchat license?


Can someone help me out, i cant seem to find the path to my HipChat license. I was told to update the license and i have admin access to the server, but i dont have admin access on the actual HipChat web interface. So im wondering if i can just add the license through the server. When i run the command 

$ hipchat license -w

i actually get back information so i think its set up correctly but i need to update it. Is there a way i can find out where the license is located and update it with the new license?

2 answers

1 accepted

0 votes
Accepted answer

Hi Irving,

Save your new license to a file, /tmp/license.txt 

Then install it at the CLI: hipchat license -i /tmp/license.txt

This worked thank you so much!

Go to myAtlassian site and login with the Atlassian account that the license was purchased with.

For licensing issues here is the Atlassian purchasing and licensing support portal.

Check out this link for updating a HipChat license from the command line.

So there is no way to do this through the server? I have the new license which i was given, and i was also give access to the HipChat server so i am currently there. On the instructions it simply says 


but i dont know what the actual path is. ive checked /home/ but i dont see it there, where should i be looking for it?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

29,238 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you