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Where can I pull the local cache files for 1-1 messages in hipchat?

I have a need to pull all local 1-1 message caches. Can you please tell me where to find them? 

2 answers

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Answer accepted
David Maye Atlassian Team Dec 08, 2014

Hi Micah,

May I ask why you are trying to access the caches of the app instead of requesting the 1-1 chats from us? Local caches aren't meant to be message storage locations since they are wiped quite often by the app and only contain a very small amount of actual message data.

Cheers,
-David 

I was unaware that we could get them from you as the hipchat export does not have them in it. I will send something into support. Thanks.

Hi Micah, are you hosting your own HipChat Server or have your HipChat hosted with us at hipchat.com ?

We are hosted by you.

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