May I ask why you are trying to access the caches of the app instead of requesting the 1-1 chats from us? Local caches aren't meant to be message storage locations since they are wiped quite often by the app and only contain a very small amount of actual message data.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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