It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Where can I pull the local cache files for 1-1 messages in hipchat?

I have a need to pull all local 1-1 message caches. Can you please tell me where to find them? 

2 answers

1 accepted

0 votes
Answer accepted
David Maye Atlassian Team Dec 08, 2014

Hi Micah,

May I ask why you are trying to access the caches of the app instead of requesting the 1-1 chats from us? Local caches aren't meant to be message storage locations since they are wiped quite often by the app and only contain a very small amount of actual message data.


I was unaware that we could get them from you as the hipchat export does not have them in it. I will send something into support. Thanks.

Hi Micah, are you hosting your own HipChat Server or have your HipChat hosted with us at ?

We are hosted by you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,205 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you