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When will HipChat Dtatacenter allow zero downtime? Edited

Related to the HipChat Datacenter documentation you will have to shut down your datacenter for software upgrades.

Shipping HipChat as a VM image is already breaking our automated pipeline. So an engineer needs to manually do the upgrade. But a full stop of the service will also interrupt our users.

That is not really DevOps like ;-)

Is there any plan to improve this?

1 answer

1 accepted

1 vote
Answer accepted
Allan Atlassian Team Aug 04, 2017

Hi, Torben.

Thanks for your comment.

Currently we recommend the full shutdown of Chat during upgrade to help mitigating any potential issues, alternatively, an option could be you systematically remove one node at a time from a cluster, upgrade it, and put it back on the layer. That should also work, unless the upgrade involves changing something in the structure or settings of the external data stores.

However, we understand this concern and we filed a suggestion for our development in this regard:

https://jira.atlassian.com/browse/HCPUB-3346

Please ensure you register and vote for it. Also, feel free to add any relevant information you judge it's relevant.

Regarding the topic you brought about HipChat as a VM image, we have checked with our development team and there is an ongoing initiative in this regard:

https://jira.atlassian.com/browse/HCPUB-22

I hope that helped. Please let us know if you have any further questions.

Thanks.

Best regards,

Allan Oliveira

Atlassian Support.

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