When user is mentioned in comment can notification be sent to his hipchat account as well as email?

[TNET]

This question is in reference to Atlassian Documentation: Integrating with collaboration tools

When user is mentioned in comment can notification be sent to his hipchat account as well as email?

[Anatoli · Accepted solution]

Hi Lasha,

it is not possible right now but that something that we might consider in the future. Do you mind explaining why this functionality is important to your usecase? Is it about reducing email load? or having more real-time notifications?

[TNET]

Hi Anatoli,

Thanks for answer.

It is about having more real-time notifications and not being dependent on one source.