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When our licence expires on 26 July, what will happen to our software?

We are users of HipChat 2.2.3, but paid for HipChat Data Centre licence; our licence is due to expire on 26 July 19, but our replacement solution is unlikely to be available for a couple of months. What will happen to our software  / HipChat environment on.after 26 July? If the product simply shuts down, do we have any other options (i.e. move to HipChat 2.4)? 

 

Many thanks

1 answer

0 votes
David Maye Atlassian Team Jul 12, 2019

Hi Nick,

To answer your question - the server does not shut down after the license is expired, however some functionality is disabled. Check out Functionality lost as Hipchat Server/Data Center license expires for the complete details on that.

You should also read Most common questions for Hipchat Server and Hipchat Data Center as it goes into exports and related migration stuff that you may find useful.

Cheers,
-David
HipChat Server/Data Center Premier Support Engineer II | Atlassian

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