What happens to conversations when i de-activate users in hip chat?

Hey all,

My Convo history config is set NOT to delete anything but I'm wondering what happens when I deactivate users.  Where do these old chats go?  If they are deleted, Can I archive them before hand and provide access to other users?  

 

Thanks,

John

1 answer

1 accepted

Hey John!

If you deactivate a user, their history should be retained indefinitely, (if your configuration is set to never delete, as yours is).

You can test this by going to your HipChat site and searching the history of a known deactivated user.  For example:

Point your browser to https://yourhipchaturl/search.  When you click the All Rooms and People dropdown, you'll be able to enter a search query.  If you search for a deactivated user, they should be returned under People, and you'll be able to search through their history.

I just tested it on my own instance, and I was able to view the history of users that were deactivated a long time ago.

Good luck!

Cool - That's perfect! 

 

thanks. 

John

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

Background While our Hipchat server environment was reliable and performing well, as a significant and growing part of our business, the need to leverage the benefits of Hipchat Data Center&nbs...

457 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you