My Convo history config is set NOT to delete anything but I'm wondering what happens when I deactivate users. Where do these old chats go? If they are deleted, Can I archive them before hand and provide access to other users?
If you deactivate a user, their history should be retained indefinitely, (if your configuration is set to never delete, as yours is).
You can test this by going to your HipChat site and searching the history of a known deactivated user. For example:
Point your browser to
I just tested it on my own instance, and I was able to view the history of users that were deactivated a long time ago.
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