What does this error mean?

I'm new to hipchat, i have successfully installed server. i added my microsoft active directory. When I try to test it i get following error, i dont understand what this means. LDAP.PNG

2 answers

0 vote
David Maye Atlassian Team Jul 21, 2015

Hi Nicholas,

It's hard to say by just the error alone, however it would be beneficial to double check your settings in the directory integration (specifically around the membership schema) and your AD filter. A typo in these settings may cause this issue.

If everything looks correct, please contact support at server-support@hipchat.com with the atlassian-crowd, web and coral logs (found at /var/log/hipchat) as well as your Server version.

Cheers,
-David 

Hi Nicholas,

Apologise for the inconvenience. This appears to be a bug when you run directory test with user credential in HipChat Server build 1.2.8. The developers are looking into it.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Mar 26, 2018 in Hipchat Data Center

Migration of Hipchat server to Data Center - a retrospective

...able to use the clients After a bunch of testing (rooms, memberships, check for private message history, and most importantly - the custom emoticons!) nearly everything was looking as we needed, however...

439 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you